Conflict Resolution in the Workplace - Level 2

Installment Plan Price: £269.99

Full Payment: £270.00

Course Code : PI313
Format : Paper
Accreditation : NCFE
Suggested Duration : 16 Weeks
Level : 2

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Total Cost: £270.00

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Total Cost: £269.99


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Course Description

Conflict Resolution in the Workplace Course - Level 2

Our Conflict Resolution in the Workplace course will provide learners with all the necessary learning knowledge and advice regarding individuals concerns about their personal safety within a social settings. 

This course strives to provide learners with the ability to know how to deal with challenging/aggressive behaviour. It will also provide students with the knowledge when it comes to ensuring their personal safety when undertaking their duties and responsibilities. Students will have the opportunity to develop their understanding of a variety of practical safety matters that can be used to improve strategies in order to develop their safety in a range of different settings. 

Upon successful completion of the Conflict Resolution in the Workplace course, students will have gained a greater knowledge of the different safety issues that may arise. Not only this, learners will also be able to become more aware of the legal concerns that relate to the violence encountered in the work environment and how it can affect your personal safety.

This programme focused on you, and your needs may differ to other individuals who are on the course. It will guide learners through the four units, all of which will focus on an important area of conflict in the workplace, violence, and also personal safety issues. 

When purchasing your course, we strive to provide you with the best possible deal available. The cost of the course will cover the registration fee, certification fee, and also tutor support. 


No Previous Knowledge Required

There is no previous learning knowledge required to enrol on to this programme. Students will have a period of up to 12 months from the initial registration to start their course.


Course Modules

  • Unit 1: Diffusing Difficult Situations in the Workplace

  • Unit 2: Preventing and Managing  Physical Assault in the Workplace

  • Unit 3: Mediation in the Workplace

  • Unit 4: Legislation Affecting Personal Safety at Work


12 Months Tutor Support

On enrolment, students will receive a course manual and a study guide. You will also be assigned a personal tutor who will be on hand to answer any queries you may have, throughout the duration of the programme (via mail or email). Learners will also be able to access our students help team who are available to provide you with any practical advice you may require.

Students can feel confident that unlimited support is available, so there is no need to struggle or feel isolated throughout your studies. 



To successfully achieve the Conflict Resolution in the Workplace QCF qualification, students are required to complete a number of assignments, and also a multiple choice questionnaire. 


Awarding Organisation

This programme has been approved under NCFE IIQ Licence by NCC Resources Limited, which has been accredited as an NCFE Investing in Quality (IIQ) centre to provide recognition to courses. Accreditation from NCFE is seen as a guarantee of high quality. Upon successful completion of the course you will be awarded a certificate. The learning outcomes of this course have been measured and benchmarked using Ofqual’s Qualification and Credit Framework (QCF) level descriptors. This will enable learners to look at the level of achievement involved and also the difficulty of the course.


 Click here for more information about Awarding Organisations

Full Payment

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£270.00 Full Payment

Installment Plan

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£59.99 Deposit & 6 payments of £35.00

£59.99 Deposit